“Policies to minimize customer damage through quick compensation”
Woori Bank held an extraordinary board meeting on the 15th and decided to accept the decision of the Lime Fund Dispute Mediation Committee of the Financial Supervisory Service, which was notified last week.
In accordance with this compensation plan, Woori Bank plans to immediately pay compensation and apply self-regulation to the remaining subscribers.
Lime funds related to the dispute settlement plan are Top 2, Pluto and Tetis, which have been postponed for redemption, and are worth about KRW 273.7 billion. Woori Bank plans to promptly pay compensation to other affected customers by calculating compensation by applying an additional or subtractive factor for each investor to the basic compensation ratio according to the decision of the subcommittee.
An official of Woori Bank said, “Last year’s Lime Trading Fund subcommittee 100% compensation was the most preemptive decision of the executives and employees that restoration of customer trust is the top priority.” I have decided to accept it,” he said.
The board of directors said, “We deeply agree that Woori Bank should become the leading bank in the field of financial consumer protection in order to restore customer trust, and we will actively discuss consumer protection measures at the level of the board of directors in the future.”
At the group level, Woori Finance has made major innovations for consumer protection, such as establishing an internal control management committee at the board of directors last year and expanding financial consumer protection organizations to landlords and banks. Is expected.
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