Input 2021.03.08 13:22 | Revision 2021.03.08 13:35
Up-to-date information Update to old documents and do not announce
The situation is the same for games with the highest netmarble sales
Industry·Users “Difficult to find…Blindfolded Aung”
Usually, game operators write important information such as’item probability fluctuation’ in a new document and announce it in a place where users can easily see it. However, there are criticisms that Netmarble is only matching the assortment of “disclosing the probability” as a method of overwriting new information in the original document four years ago.
According to the official community, which has 2.55 million users of Game Lineage 2 Revolution on the 8th, there are three documents on the game management policy bulletin board in the customer center category: game management policy, probability information on probability items, and terms of service. Among these, the creation time of the document’Probability Information of Probability Type Item’ was on April 30, 2017.
The document was first published four years ago, but if you click on the post, it seems that until recently, an update to the probability information was in the document. The management team wrote “It was last updated on February 23rd, 21” at the top of the post.
Also, there is no separate guidance that documents dealing with item probability information are posted. For this reason, game users are complaining about “Please tell me the probability of appearance” or “Why doesn’t the (desired) item come out like this?” by commenting on various posts related to the item. However, if you search for’probability-type items’ through the search box, when sorted by accuracy, probability information articles written in 2017 appear in relatively early order.
Probability information is also provided in the game guide in the guide category. However, the game guide bulletin board cannot be searched in the official community, and among the numerous items included in the game guide bulletin board, probability information is put in’Other’, making it difficult for users to know.
Netmarble’s other games are also stingy about information disclosure. In the case of’Seven Deadly Sins: Grand Cross’, which is the 2nd place in Netmarble’s sales share, and’Seven Knights 2′, which is the 3rd place, both sell probability-type items in-game, but information on probability cannot be found on the official forum.
In the case of Seven Knights 2, like Lineage 2 Revolution,’Integrated Probability Information’ is written on other bulletin boards and other items in the Game Guide category. In addition, it is said that the probability information is individually sent if the user wants. One user of this game said, “If you ask for the probability of reinforcing an item (to the operator), it will give you (probability information).”
In response, Netmarble said, “There was a lack of aspect,” and “I will improve to minimize the inconvenience of users.”
Lineage 2 Revolution is a mobile-only multi-user online role-playing game (MMORPG) that Netmarble creates and services using NCsoft’s famous game’Lineage’ intellectual property rights (IP). The cumulative sales exceed 2 trillion won. In 2017, the second year of its launch, it also posted annual sales of over 1 trillion won. That year, Netmarble’s annual sales exceeded 2 trillion won for the first time.
However, as NCsoft, which owns Lineage IP, launched Lineage and Lineage 2’s mobile-only games in a row, the annual sales of Lineage 2 Revolution declined significantly. Last year, Netmarble’s sales amounted to 2,484.8 billion won, of which Lineage 2 Revolution took the fourth place with 8%. The amount is a little less than 200 billion won.