The Chanel store employee was confirmed… Controversy among customers

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It was confirmed that the sales staff of the Shinsegae main store’Chanel’ store had an emergency closure after being confirmed for Corona 19 (new coronavirus infection) on the 30th. Afterwards, it resumed business on the 31st after consultation with the quarantine authorities.

According to the industry on the 31st, the Shinsegae main store Chanel took an emergency closing measure and carried out quarantine and disinfection while a sales employee was notified of a positive Corona 19 test at about 10:30 am the previous day.

The Chanel employee, who was confirmed confirmed, went to work until the 28th, and it is said that he did not go to work from the 29th because of a health problem.

After completing the quarantine, Chanel resumed operation of the store with replacement personnel from this day. Employees classified as close contacts of the employees who have been confirmed confirmed are undergoing corona 19 testing.

However, in the process, controversy has been raised over Chanel’s response. Some customers who received waiting tickets for’off-run’ (visiting the store in time for the opening time) were not notified of the closure and waited for more than two hours.

In particular, the customer center is reported to have responded to customers who made inquiries about corona19 confirmed patients the day before, saying, “There is nothing that can be confirmed.”

Meanwhile, the rest of the stores at the main branch of Shinsegae Department Store except Chanel were open as usual on the previous weekend. An official at Shinsegae Department Store said, “According to the guidelines of the quarantine authorities, it is decided whether or not the business is possible.”

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