“It was so hard to see the SNS comments”
“I hope there are no more criticisms now”
Starbucks related images.
The story of Sayuri, a broadcaster who voluntarily chose unmarried mothers, was evacuated to nearby Starbucks with her child in an apartment fire and was expelled because there was no QR code, and controversy is rising.
As the controversy grew, Sayuri announced on the 25th that she expressed her apology to the store and staff through SNS. However, some netizens are still pointing out the employee’s’lack of flexibility’ and criticizing the employee.
Accordingly, the employee expressed his position by commenting on the apology that Sayuri posted.
The employee said, “On the 24th (Mr. Sayuri) came to apologize. I asked for an apology, so I waited, but there was no story about the facts, so I left it separately.” I didn’t know that 2. Before payment, I gave information on QR, ID, and handwritten list. 3. At the time of the fire, I apologized for not helping me yesterday.”
The employee said, “It was very difficult to see the article and Instagram comments all day long when the original article was posted.” “There are no specific stories in the apology, so there are still people who swear me. Please understand that I have no choice but to talk in comments like this.” I hope there are no more criticisms about me.”
Earlier, Sayuri wrote that he was evacuated to Starbucks with his three-month-old son after a fire broke out in his apartment on the 24th, but was expelled because he didn’t have a QR code and ID card. If you do not have a QR code, you must present your ID and fill out a list.
Sayuri said, “My son was shaking his lips because of the cold, and I wanted to evacuate my son to a warm and safe place as soon as possible. I was standing to give him two drinks, but the employee said that he had to do the QR code first.” He explained our situation that he didn’t bring it out, but he said he had to go out because he couldn’t drink at the store. He showed him his blue-lipsed son and asked him to stay indoors for a while for him, but he said it couldn’t be done until the end.”
Sayuri said, “The reason I am writing this article is absolutely not for the purpose of criticizing the employee,” he said. “As a mother, I ask you as a human being. If the child is shaking because it is cold, we will not send it out from the store just because there is no cell phone. I hope you do. That’s all I want.”
Netizens poured criticism on whether Starbucks was too inflexible to deal with it online. On the other hand, there were netizens who criticized Sayuri, saying that it was wrong to ask for an exception.
As the controversy grew, Sayuri said, “I sincerely apologize to the Starbucks staff who made me feel uncomfortable all day because of the emotional writing I wrote yesterday. I only think about my stance and avoid any situations that could damage the store and the staff. “I apologize once again for doing rude behavior without consideration.”
“The world is having a hard time with the corona, and there was a principle that must be followed, but yesterday I made a big mistake in my very urgent heart.” “I was scared to go to the hospital with a small baby because of the corona, but I went to Starbucks, not a shelter. Even now thinking about trying to stay for a while, my thoughts were short.”
Sayuri visited Starbucks and apologized to the staff, adding, “I am really grateful that many people scolded me and taught me inexperienced, and I will try to show a better image.”
Sayuri and son. SNS capture.
Starbucks’ position is that the employee’s behavior will not be a problem. According to the current quarantine guidelines, if you do not have a QR code, you must present your ID and fill out a list. At the time, Sayuri was known to have had no identification card.
If an electronic access register is not introduced in a high-risk facility, or if the person is caught making a false list of accessors or poorly managed, they may be fined up to 3 million won. In fact, it is possible to receive administrative dispositions such as a collective prohibition order, meaning business suspension.
When asked whether an exception is permitted in such a situation, the Korea Centers for Disease Control and Prevention (KCDC) asked, “Article 49, No. 2 of the Infectious Disease Prevention Act (infectious disease prevention law), quarantine measures such as making a list of visitors, wearing masks, etc. According to the guidelines), it is a violation of the quarantine rules.” That means there are no exceptions.
Reporter Kim Myung-il, Hankyung.com [email protected]
Starbucks employee SNS posts.
Hello, this is the employee himself. You came to apologize on the 24th. I waited for the apology to be posted, but in fact there is no story about the relationship, so I leave a comment.
On the day of the fire, 1. He said he had a baby, but I didn’t see what his face and lips were, and I didn’t know that he inhaled smoke.
2. Before payment, I gave information on QR, ID, and handwritten list, and went out directly (1-2 minutes later) saying that I should go elsewhere.
3. At the time of the fire, I also apologized for not helping out yesterday.It seems that there are people who haven’t seen the company statement, so I write it down. It was very difficult to see the article and Instagram comments all day when the original article was posted, and there are still people who swear at me because there is no specific story in the apology. I ask for your understanding that I have no choice but to talk in comments, and I hope there are no more criticisms about me. Please.