Sayuri /Photo = Hankyung DB
Sayuri, a broadcaster who complained that she was knocked out at Starbucks because of the lack of a QR code in the event of an apartment fire, expressed her apology to the store and staff.
On the 25th, Sayuri posted a post on Instagram saying, “I sincerely apologize to the Starbucks staff who made me feel uncomfortable all day because of the emotional post I wrote yesterday.”
Sayuri bowed his head, “I apologize once again for being rude, thinking only of my position and not considering any circumstances that could cause damage to the store and staff.”
“The world is having a hard time with the corona, and there was a principle that must be followed. Yesterday, I made a big mistake in my very urgent heart.” I tried to stay for a while, but even now, my thoughts were short.”
Sayuri said that she had come to Starbucks to apologize and talk to the staff.
He added, “I am really grateful that many people scolded me and taught me, and I will try to show it in a better way.”
Earlier, Sayuri complained that he was denied entry because there was no QR code at Starbucks, who was evacuated due to an apartment fire.
He said, “I want to place an order, but the employee said I had to get the QR code first. I explained the situation that I didn’t bring my mobile phone because of the fire because of the fire, but the store said I couldn’t drink and I had to go out.”
Sayuri emphasized, “I thought how nice it would have been to write down my personal information and allow entry like other stores. I don’t know about other Starbucks, but this time I did not receive information about personal information until the end.”
“The reason I am writing this article is absolutely not to criticize the employee. I think that the employee is only doing his or her duty to prevent the coronavirus, and he did it because there are guidelines,” he said. “I ask you as a mother and a human being. The child is in the cold. “I don’t want you to leave the store because you don’t have a cell phone in a trembling situation.”
Netizens who encountered Sayuri’s refusal to enter Starbucks criticized the Starbucks staff, saying, “It’s nasty.”
However, Starbucks Korea explained that both QR codes and personal information can be entered when entering the store. However, when filling out personal information, identification is required, and Sayuri said that it seems that Sayuri could not stay in the store because he did not have an identification card at the time.
Starbucks said, “We guided Sayuri to the same facts. When we asked for identification, we know that the employee politely asked for understanding. In the same situation, we guided other residents in the same way.”
Next is Sayuri apple specialty.
I sincerely apologize to the Starbucks staff who made me feel uncomfortable all day because of the emotional post I wrote yesterday.
I once again apologize for the rude behavior, considering only my position and not taking into account any circumstances that could cause damage to the store and staff.
The whole world is having a hard time due to the coronavirus, and there were certain principles that must be followed, but yesterday I made a big mistake in my very urgent heart.
I was scared to go to the hospital with a small baby because of the corona, but even now thinking about staying at Starbucks for a while, not a shelter, my thoughts were short. I went to Starbucks today to apologize and talk to the employee in person.
I am really grateful that many people scolded me and taught me that I am inexperienced, and I will try my best to show it better.
Yerang Kim, reporter of Hankyung.com [email protected]
Article reporting and press release [email protected]