Samsung Electronics announced on the 17th that it will first introduce the smart order solution’Samsung Kiosk’, which allows both non-face-to-face ordering and payment, to the domestic market before global launch in the first half of this year.
Samsung Kiosk is an all-in-one product that enables you to select products, order, and pay at restaurants, cafes, pharmacies, convenience stores, and marts.
It is a high-performance SoC-based product that allows content management and payment without a separate PC, and features functions such as card reader, receipt printer, QR/barcode scanner, NFC, and Wi-Fi.
A 24-inch touch display is applied to the’Gray White’ color, and it is released in a total of three types: table type, stand type, and wall-mounted type.
In particular, the table type can be installed on a counter or table in a store without any additional construction, so cost savings and efficient space utilization are possible.
The stand type can be installed anywhere in the store by applying a detachable floor stand.
The touch screen used in the Samsung kiosk has improved hygiene by applying a special coating that has an antibacterial effect on the surface.
Samsung’s antibacterial coating technology passed the UL human toxicity evaluation test, a US safety standard organization, using zinc pyrithione (ZnP), a US Food and Drug Administration (FDA) approved substance that can also be used in food packaging materials.
The antibacterial technology applied to Samsung kiosks provides antibacterial power and clear image quality by supporting a high transmittance of 90% or more without being easily discolored by oxygen or sulfur components, unlike films using copper or silver commonly used in the market.
Samsung kiosks are equipped with Tizen, a Linux-based open source operating system, to provide wide compatibility, and support web standard technologies (HTML5, Javascript, CSS), making it easy for developers to develop various software applications that can be used for kiosks. In addition, Samsung Knox, a multi-layer security solution, was applied.
Samsung kiosk managers can manage kiosks installed in stores nationwide in real time through the Magic Info remote support function, and when a problem occurs, they can identify symptoms and take necessary actions through remote control.
“Samsung Kiosk is a non-face-to-face order payment solution optimized for the recent trends that place importance on hygiene and safety,” said Ha Hye-seung, executive director of Samsung Electronics’ video display division.
Samsung Electronics is selling Samsung kiosks through a partnership with Fiserv, the world’s number one payment and financial service solution provider.
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In the Korean market, FiveServ Korea supplies products through its sales channels, and also provides a rental service that is rented at a fixed monthly rate.
Samsung Electronics plans to expand its sales to overseas markets such as Asia and Australia in the first half of the year.