On February 1 (Mon), users of Ragnarok Origin started a truck demonstration in front of the Gravity headquarters located in Sangam-dong, Mapo-gu, Seoul.
This truck demonstration, which runs until February 5 (Fri), has accumulated complaints that bugs have been resolved since the launch of Ragnarok Origin and that communication with users has been insufficient. It was an opportunity that was not done properly. Ragnarok Origin users started raising funds for the truck demonstration from Wednesday, January 27th, and achieved the target amount the next day.
The users who led the fundraising request for quick resolution of bugs in the entire Ragnarok IP game produced and serviced by Gravity and sharing specific schedules and plans for these fixes, while regular meetings for continuous communication are held, Ragnarok It has released a statement including transparent disclosure of the probability of important items in Origin and penalties for illegal program users.
In addition, Ragnarok Online and Ragnarok Zero users also participated in the fundraising process, and the opinions of Ragnarok franchise users gathered, including suspicion that some users who distributed a large amount of goods in the game were related to the developer in the protest phrase. I also showed it.
As truck demonstrations, which have been similarly conducted in other games, have led to changes in communication and operation policies with game companies, attention is focused on what kind of action Gravity will show in the future.
▶ Go to field interview-Ragnarok users “Gravity, communicate directly with users”
