[PD저널=이재형 기자] The Korean OTT service wave was investigated by the government due to an accident where an adult movie scene was exposed in the middle of a children’s animation.
The Ministry of Science, ICT, and ICT (hereinafter referred to as the Ministry of Science and Technology) plans to apply the Telecommunications Business Act Enforcement Decree (aka’Netflix Act’), which imposed obligations such as securing service stability to domestic and foreign value-added telecommunications operators at the end of last year, to Wave for the first time to investigate whether it violated.
To wave on the 29th of last month <뽀로로 컴퓨터 왕국 대모험>While watching TV, an article stating that an adult material suddenly came out and was shocked was controversial.
Wave issued an apology on the 30th of last month and started evolving, saying, “Recovering files due to content errors.” Wave explained that it was an accident that occurred in the process of restoring the video due to a server abnormality that caused severe video dropouts from the 27th.
An official from Wave said, “Since multiple movies were encoded at the same time, packets were incorrectly entered, so we deleted them so that they would not be exposed again.”
The Ministry of Science and Technology investigated whether Wave’s server instability and video mixing violate the provisions of the Netflix Act, stating that value-added telecommunications providers must take technical measures such as preliminary inspections to stabilize services.
On the 18th of last month, the Ministry of Science and Technology designated six operators, including Google, Netflix, Facebook, Naver, Kakao, and Content Wave, as the obligatory business operators to secure service stability.
An official from the Ministry of Science and Technology said, “It is possible to examine the negligence with experts and take corrective orders if the measures are not appropriate.” However, it is acknowledged that the response was notified to the user within 2 hours after the first failure occurred on the 27th and provided a coin as compensation. I said.
The Korea Communications Commission (hereinafter referred to as the Korea Communications Commission) is planning to review overall user protection related matters, such as handling of user inconvenience, complaints, and damage prevention measures of Wave.
An official from the Korea Communications Commission said, “The current law stipulates that the value-added telecommunications service provider compensates for users in the event of a failure in use for more than four hours.” “The wave disturbance is more than some content, not the entire service, and the relevance is somewhat low, but user inconvenience As it is obvious, we plan to look at measures to prevent recurrence in the future.”
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