paying credit card▶ Click here for a larger view
Depending on the consumer’s choice, some information such as card number and CVV (security code) can be omitted on the surface of the card.
A monthly installment payment of the card annual fee was also allowed.
The Financial Services Commission announced on the 21st that last year, members of the ‘3rd Ombudsman’ deliberated on 22 tasks to improve financial regulations, and that a total of 13 improvement measures were being promoted or completed.
First of all, the related system was improved so that card products without card number and CVV information displayed on the physical card can be released according to the consumer’s choice.
It was considered that card information can be easily checked through a mobile application (app), and card number theft can be prevented in the event of a card loss.
However, in consideration of the convenience of using the card, the name of the holder and the expiration date must be written on the surface.
The credit card annual fee was only allowed to be charged annually, but since last January, monthly payments, such as monthly payments, have been allowed.
This reflects the increased consumption environment of monthly payment-based products and service users, such as the recent activation of subscription services.
As the novel coronavirus infection (Corona 19) situation prolongs, plans are also being promoted to allow insurance agents to perform tasks in a non-face-to-face manner, such as recording.
In order to cope with Corona 19, the company will promote a non-face-to-face recruitment regulation plan that allows customers to receive an explanation on the phone and subscribe to insurance by making a temporary relief of the obligation to face-to-face customers.
In addition, the terms and conditions were revised in January so that the withdrawal and transfer limits for long-term unused accounts of savings banks’ automated teller machines (ATMs) can be lifted face-to-face.
In addition, a plan to expand the joint use network of administrative information for insurance business rights is also being pursued in order to actively guide workers of the Hangun Trade Union to use Sunshine Loan and reduce the burden on consumers to obtain cumbersome administrative documents.
The Financial Services Commission holds Ombudsman meetings four times a year. Anyone can file a grievance complaint through the Financial Regulation Complaint Portal (better.fsc.go.kr) or the ombudsman bulletin board within the Financial Industry Association.
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