Nexon Korea rolled up its arms to re-establish trust with broken users. This is because, starting with’Maple Story’, the range of item probability disclosures for service games such as’Mabinogi Hero’ and’Fifa Online 4’is expanding.
The expansion of the probability disclosure range is in accordance with the reflection and promise of Nexon Korea CEO Lee Jeong-heon. It is attracting attention whether these efforts will resolve the probability controversy and have a positive effect on corporate transformation.
According to the game industry on the 16th, Nexon Korea is expanding and revealing the probability disclosure range of the game in service.
First, after revealing the probability of the paid item cube of Maple Story, the probability of reinforcing items in the Mabinogi Hero Battle, the probability of obtaining additional evil cores, and the probability of the Blessing Stone effect were revealed.
The probability of reinforcing weapon armor and accessories in Mabinogi Hero Battle was divided into less than level 90 and more than level 90. It was found that items below level 90 of weapon armor could not be reinforced up to 12-20, and for items above level 90, the probability decreased from 14 enhancement, and then the probability was 1% at 20 enhancement.
For Mabinogi Heroes’ Evil Core, if the luck value is higher than 100, the luck effect of 1 basic core is confirmed, but from the 2nd, 1.5% chance per luck is applied. It is possible to acquire only 1 to 3 at the minimum.
The management team of Mabinogi Heroes said, “Because of the interest and love of players, we have been able to continue our service for more than 11 years from 2010 to the present. We will always try to provide better service with a heart full of gratitude.”
On the official website of FIFA Online 4, not only the player reinforcement success probability, but also probability verification data for a certain period of time was disclosed.
Player reinforcement success probability is 1->2 100%, 2->3 81%, 3->4 64%, 4->5 50%, 5->6 26%, 6->7 15%, 7-> 8 7%, 8->9 4%, 9->10 2%. According to the reinforcement measurement, the error range was less than 0.1%.
However, some of the users apologized for experiencing the second-class failure. The problem was that the reinforced boost gauge on the screen was marked as 100% when the value to be reflected in the reinforced boost gauge by inputting the material player and converted into points is 99.9X%. This problem has been solved by rounding up the decimal unit on August 14, 2019.
This time, the verification data was released to raise doubts about probability manipulation. There was also an explanation that the difference between some data and verification data was that some data was missing.
The FIFA Online 4 management team said, “We should have given you enough information about the enhancement of the enhancement boost in advance, but we apologize once again for not being able to clearly guide you.” I will try to do it,” he said.
This is not the end of Nexon’s expansion of game odds. The company explained that it will expand the range of probability one by one sequentially starting from the game being prepared.
This decision was initiated by MapleStory’s probability notation error. However, Nexon’s resolution was to not only expand the scope of disclosure of probability, but also to establish a trust relationship with users through data verification.
In particular, if Nexon finds a wrong part as a result of the investigation, it admits and corrects it. It is from the judgment that transparent game operation is important to the trust relationship with users.
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The part to watch is whether users approve of Nexon’s efforts. It is difficult to rebuild broken trust, but the results are expected to vary depending on actual promises and communication with users.
Nexon said, “Starting with Maple Story, we have expanded the range of probability disclosures for Mabinogi Heroes and FIFA Online 4. We plan to release additional probabilities sequentially from games prepared in the future.” I will do it. Please watch.”