Netmarble criticizes the suspension of the’Fate Grand Order’ (Pego) Start Dash campaign↑… Achieved 1.1 points on the rating bomb

[이창규 기자] The mobile game’Fate Grand Order’ (Pego)’s 2021 Happy New Year Start Dash campaign has been suspended, and users are complaining.

It was held from the 1st and until the 20th, it attracted a lot of attention as an event that pays a login bonus equivalent to twice the amount of the existing Start Dash.




Due to the phrase “suspended due to an internal problem,” it was speculated that a Twitterian urgently stopped it when an issue became an issue that a Twitterian gave Japanese users excessive rewards to Korean users. However, this part is not clearly revealed.

'Peg O'Official Cafe
‘Peg O’Official Cafe

Some responded that such measures were taken because the rewards were not applied to new users twice, but due to the ambiguous announcement from Netmarble, users’ complaints only increased.

In the end, a long apology came up at the official cafe on the afternoon of the 6th. Netmarble’s’Pego’ management team said, “We apologize for confusion and inconvenience due to the fact that the target of the’Start Dash Campaign’ was applied differently from the intention of the campaign.”

They said that it was a fault of work, citing the fact that the details of the campaign were being applied differently from the campaign’s intention, and the fact that the details were not informed in the process of stopping it by receiving it through an external channel, and causing misunderstandings regarding the target of the campaign.

Users who have encountered these contents are criticizing Netmarble, who has suddenly announced the suspension of payments after providing Start Dash, which has been paid to existing users for three years.

In addition, there are many criticizing that Delight, Anyplex, and Sony, which are in charge of the IP of’Pego’, have changed the operating policy by ignoring the publisher Netmarble.

Currently, users’ dissatisfaction continues to reach a level of 1.1 based on Google Play. Therefore, interest in whether’Fate Grand Order’ can continue to be serviced is increasing.

.Source