On the stock market today (19th), SK Bioscience, the second day of listing, has traded for over 10 million shares. At the beginning of the market this morning, as the trading volume rushed all at once, a brokerage company had the stock trading system not working properly for more than an hour. The brokerage company offered to compensate the victims according to regulations, but a serious security problem occurred while access to the trading system was difficult.
Reporter Jeong Da-eun covered the contents.
<기자>
Kang Mo, an investor who successfully subscribed to SK Bioscience’s public offering stock.
I accessed Mirae Asset Daewoo’s mobile trading system to sell this stock, but it was stuck.
One minute, one second was urgent, and when I tried to connect again after installing the trading system on the PC, an absurd thing happened.
I logged in with one of the IDs I used often, but an account of someone I didn’t know was opened.
[강 모 씨/미래에셋대우 이용자 : 공인인증서 로그인을 하니까 바로 로그인이 안 되고 ID랑 비밀번호 입력하는 창이 떴고요. 제가 쓰는 ID가 두 개라서 아무거나 입력을 했는데, 로그인됐는데 다른 분 계좌 계정이더라고요.]
When I entered any password in the family’s ID, the family account was opened.
[강 모 씨/미래에셋대우 이용자 : 접속도 거의 두세 시간째 안 되고. 로그인 관리가 허술하게 된다면 믿고 거래하기도 어렵고 나쁘게 이용해서 만약 제 계좌정보가 넘어가거나….]
Mirae Asset Daewoo said that it is trying to compensate for customer damage caused by computer failure, saying that it is trying to determine the cause.
As the number of domestic individual investors, symbolized by Donghak ants, has exploded, complaints related to accidents in the trading system of securities companies have increased significantly.
It is pointed out that domestic securities firms, which made close to 6 trillion won in profits last year thanks to the booming stock market, are actually putting their hands on system management.
(Video coverage: Cho Chun-dong, Video editing: Hwang Ji-young)