Lost Arc return users 300%, “I am not a light steel wire”

On the 22nd at Smilegate campus Geumgang Line <로스트아크> I met the general manager. Online broadcast last December It’s been a full month since the game roadmap was presented through’Roaon’. After the announcement, users called him’Bitgangseon’. in reality More than 300% of returning users flocked to the game.

At the start of the interview, I asked about’Impressions of becoming a light steel line’, but the head of the Kum headquarters firmly refused. It is that he is never a light steel wire. Than how to call yourself Now <로스트아크>I wanted to discuss what kind of situation is and what will happen in the future.​

All answers are around Without turning It was clear. Instead of an itchy investigation, he brought out cold evaluations such as’shame’ and’failure’. Director Geum Kang-seon talks with a reporter, but how <로스트아크>I thought about creating better value. / This is Game Editor-in-chief Jung Woo-cheol, reporter Kim Jae-seok​

This is Game: After this update, not only returning users but also new users flocked?

Director of Geum Kang-seon: Update the new continent’Southern Bern’ New users increased by 355% and return users increased by 318%. Now this number is well maintained. Overall, the number of users jumped once, but there are more simultaneous connections than expected. It seems that the actual indicators are coming out well.​

Why is there a lot of simultaneous access?

It seems that the update that led to the Super Express event, southern Berne, and the explosive was in effect. I am grateful. In the past, I had to go around (Raid) without knowing what would come out, but now the content is well-placed. The launch of the new class Gunslinger is also ahead on January 27th, and the schedule for adding a new squad leader raid is still scheduled. With such anticipation, it is diagnosed that the current number of users is being maintained. It is such a process of gradually improving the parts that the users have troubled with.

In fact, the reaction to the Untact meeting’Roaon’ is very good.

It seems that you sympathized with the composition of the roadmap and various interesting contents. Also It seems that you looked at the various problems we diagnosed positively. Certainly 2020 It seems that too much time was spent changing structures in preparation for Season 2.

Regret none. I thought it was a work that should have been done. So, the timing of content supply It was late, but the development team worked really hard and caught up quickly. I think the content will be supplied more stably in 2021. As expected I will repay you.

<로스트아크>There were many problems of experiencing growth when it opened. At the time, the end content was a weekly raid. The sense that users actually enjoy is important for the end content of MMORPG. However, the raid at the beginning of our game (Lost Arc) was all about hitting 3 monsters. It means that it was not such a content with dungeon gimmicks as it is now.

Over the next two years, I worked hard to make the end content work with dignity. After going around the Abyss Dungeon, going around the raid, he announced the Legion General’s raid. Through this big theme, the point of end content that users enjoy.

Let’s go back to season 1. Things like the farming route were called running by our users. In Chaos Dungeon, I just ignore all the mischief and run hard to catch the boss. Ashamed in terms of raid designI’m crying. It wasn’t good. In Antares’ Remnant, the player There was an irrationality of having to acquire growing tokens through auctions.

The reorganization of season 2 caused a lot of damage to the structure, so content production was relatively slow. Recently, as contents have been supplied, games are in the process of normalizing. Evaluate whether it is the second heyday.

Is the supply of content that meets user demand?

It’s always the hard part in MMORPGs. Still, content is being supplied to some extent now. The parts pointed out by users are also being fixed. I’m just grateful to the users who returned.

The bomb raid added this time certainly feels different from the raid shown before. Various gimmicks were added.

It broke in a day. (laugh) As time passes, the space gets narrower, but if it falls, it dies. In the meantime, you must also respond to counter attack. It is a raid made with the intention of such chewyness. I tried to mix the part where the dipstick (dip and press) and the part where the control comes in. ​

For now The Legion Commander’s raid is the most important. The Legion Commander’s raid must be settled well. During the first half of the year, four squad leader raids were released, and there are plans to continue adding them later. The strength of the chewy taste will continue to increase. It would have been nice if it wasn’t too difficult to make it because it was my first time bomb raid, but it was more difficult than I thought.

The raid of the corps leader prepared in the future will be more difficult. In February, the Via Kiss, and in March, the Kuksaton Raid will be added.​

Are there any concerns about the speed of content consumption? Isn’t the so-called “rabbit princess” scary?

Of course it is scary. Our game tried to set a wide target. It’s ridiculously difficult for those who consume fast content and meet the standards for those below. Of course, enjoying the content quickly is a great thing. I think it also expresses affection for the game.

However, from the standpoint of developing and maintaining games, it is difficult to shorten the gap between those who consume fast content and those who do not. As with any game, MMORPG is being operated while considering those people in design, especially because there are people who go straight ahead. However, sometimes it can be unpredictable, so it can be embarrassing.

The real scary thing is those who do not hit a single raid with tremendous control. Since our game is an action, such people are scary from the standpoint of making it.

# Southern Bern is’heroes gathering’… Calendar fatigue will be reduced

Southern Bern <로스트아크>What is the meaning of the continent?

<로스트아크>As scenarios were added to, users would have gone up and down. I think it would have been an interesting story (in terms of narrative), a break. This southern part of Bern is a kind of convergence point.

In the meantime, in the world of Accra, adventurers worked virtually like messengers. Going here and solving this problem, going over there and doing that work to grow <로스트아크>Was. Solving such a problem, he must have become the first sword in Changchun and an Art Detain investigator.

Southern Bern is the process by which this adventurer becomes’Insa’. It is a part where adventurers who have grown up by interacting with the heads of the continent jump into the middle of the Great War, and people who have helped me for me so far gather. The old story is what I’ve done, so if the NPCs just hit the bat, now they lay a plate for me and make me the main character. Southern Bern is a process in which players become real protagonists.

<로스트아크>The longer the user enjoyed it, the more he felt in the Southern Berne story.

That’s right. I hope that the older users come to the continent like a gift.

On the contrary, users who have little attachment to the game may find it difficult to keep up with the progress of the game so far has not been clearly organized.

That part is also the fate of MMORPG. And <로스트아크>It is also true that is a game that lacks a lot of explanation. Because of the lack of explanation, broadcasters and users made various guides for beginners/returners in the community. embarrassed. BJ and users are doing the developer’s job for you.

At the development level, we are creating a story summary called’The Adventurer’s Path’. <로스트아크>The elements necessary to do this are made through voice nareave. It was not applied in this Super Express, but we are preparing to take care of it during the first half of the year. To relieve the stress of returning users right now If you stick the adventurer’s path in a less complete state, it will eventually become a vicious circle.

Now <로스트아크>Is highly dependent on retraining. From the perspective of leaving the game for a long time and returning to the game using Express, it feels like re-training, which was an option in the past, became essential.

I also talked about it during the Thanksgiving Day, but I had to reinforce the accracium system of season 1 (note-in season 1, the limited resource, accracium, as an essential material. Most of the refining materials can be traded in the improved refining system.)I decided that it wasn’t good for this game, so I changed it to the training system once.

I tried to put a lot of cushions to reduce the stress of rehearsal. The ceiling was created to reduce stress, and the equipment itself was not broken. Breaking equipment means not only breaking equipment, but also having to downgrade your farming hunting ground to resupply materials. I personally hate such a design.

The maximum level increased from 50 to 60. In the past, it was the impression that it was easy to raise the level to the highest level, but now experience points are not collected from 50.

By accumulating experience points, I thought that the part that grows by gradually increasing skill points is not necessary for MMORPGs. You can also raise the full level step by step. Of course, it’s a good thing because skill points increase when you level up your character. I wanted to invest time in the game by balancing the item level. now <로스트아크>end There are no restrictions by character level in enjoying the content.

The fatigue of the calendar island is still there. How to improve?

right. I sympathize. The fatigue of calendar island users is high. We are making adjustments so that we can get rewards while flexibly adjusting individual schedules. Improvements are in progress while looking at priorities.

There are mixed evaluations of the newly added Esther skill cutscene. How are you watching now? Can’t you turn that cutscene off?

I can’t turn it off. If I made it for the so-called’Ganji’, I didn’t put it that way. Originally, I tried to make it a full cutscene, but the cutscene is also included in the awakening of the corps commander. The upcoming cutscene of the Legionnaire is longer, but it eats up the tempo a little. I feel like it’s cut in the middle.

The commander of the engineering had just used the skill, but it could be a situation where he had to look at the cutscene in full screen. Then, while looking at this screen, I had to worry about the situation as to whether the buff/debuff seconds should be calculated. In the end, the direction was placed in the lower right, which is a relatively empty space in the UI. The fact that I used Esther’s skill was put in as much as I can tell, but I think the direction is correct regardless of likes or dislikes.

Cutscene quality is improving. I think I will use Bahuntur as it is, and Wei and Sillian are improving their quality.

How do you rate voyage content?

This is the content that has been the most cursed since Season 2. It was worth the curse. The voyage content was reorganized and forced, but I thought that it would be better to do the end content to make it invest in that time, so I drastically reduced the amount. Approached in terms of opportunity cost. We plan to add things like voyage rewards so that we don’t have stress. Both the users and us were organized in a way that would not cause stress from sailing.

Since the bridge between the island and the continent is the sea, it is a setting that cannot eliminate the act of traveling by boat. When I was sent out over the sea, I wanted to do something there. It was a failure. We intend to use the energy we have for something important.

What are the expedition estates added in season 2? Are users enjoying it a lot?

At first, they searched for a lot, but now there are fewer things to do, so it has decreased a little. Those who do it continue. There are people who use it easily because they can do their homework when they are sent. There are some people who like to decorate their estates.

The expedition estate is a content with many possibilities in the future. We will continue to develop and add things to do. I’m thinking of a function that lets you perform life content instead of a single click of a button, or a function that allows the Bunka to follow her level through training.

The game is currently being served in Japan and Russia, but in Japan <로스트아크>Is the number one online game.

We feel good too. The overall score is still good. Roadmap diagram Certainly, the parts that provide users and refined content in Korea at a better tempo It seems to be an advantage. Japanese services operate a little differently from Korea. I believe that the publisher will understand the local situation and will do it well.

# Asked Geum Kang-seon, “What is a good MMORPG?”

What is a good MMORPG?

Uh

To be honest, I don’t know if I deserve a good MMORPG. And different people have different views on good MMORPGs. Well… When I think about it now, I think that a game with no leftover goods is a good game. Many games these days try to focus on the economic value of the game. We likewise care a lot about economics.

However, the game has several different themes. There is music, there is a story, there is a character, there is an adventure and the world itself. There is also the sense of accomplishment that comes with doing something. I <로스트아크>I hope it will be a game that lets you taste those elements evenly.

I hope it’s a game with pleasant memories. Even if you don’t play games, <로스트아크> I wish I could humming music. I want the game to leave such intangible values.

What is the’intangible value’ you are focusing on these days?

He performed a musical at Loaon. It was a plan to look at the stories the game has accumulated so far. I would like to create a game as a culture like that. Personally, I was very impressed with the musical. I want to prepare content that organizes those values ​​well.

<로스트아크> How about holding a concert playing BGM? Corona 19 should end, but it would be nice to have a concert dealing with our songs. Hear the story behind the composition and listen to the opinions of users. From the developer’s point of view, it is not easy to create and maintain something and communicate with the community. Still, you have to keep making meaningful points.

There are common cultures and interesting stories that have formed between users and developers over time. How about turning the space for displaying these memes into an island and putting them into the game? There we <로스트아크> You can remember itself. Not a specific plan This is the idea I just did.

There was an opinion to open an official goods shop.

It’s not something you can decide on your own. It is still under review.

In the future, do you plan to organize frequent events such as Loaon and Thanksgiving?

We need to provide a place for communication, but to be honest, we can’t do it often. It is important to make a game. The time spent developing is not easy.

What do you want to say in the end?

As I said before, our users make tips for beginner users and return users in great detail, and a lot of them. That’s all we do, and I’m ashamed. If you’re still working at the company at night, you see the user guide coming up. When I pressed the guide and looked at it, tears began to circulate. I will do well. Our users are the best.