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Today (5th), the board of directors decided to end the mobile phone business and sent a notice to the distribution industry, saying that even after the business was terminated, it would make every effort to provide post-service services such as operating system (OS) upgrades and security and quality-related software updates.
LG Electronics’ withdrawal of the mobile phone business has been 26 years since it started the smartphone business in 1995 with LG Information Communication, the predecessor of the Mobile Communication (MC) business headquarters. LG phone’s domestic market share is about 6.43%. According to the announcement of the smartphone market research organization Statcounter, the domestic smartphone market share as of March this year was 64.58% for Samsung Electronics, 25.63% for Apple, and 6.43% for LG Electronics.
LG Electronics expressed its gratitude in an announcement in the name of Mobile Group Manager Lee Cheol-hoon of the Korean Sales Headquarters sent to the distribution industry this afternoon.
“We sincerely thank you for the support you have given to LG Electronics’ mobile business so far,” Lee said. “We have finally decided to end the mobile phone business in order to strengthen future competitiveness through selection and concentration.”
He added, “We are sorry to deliver this news despite your trust and support. We hope that you understand that it was a difficult and difficult choice to respond to the rapidly changing market situation and focus on future values.”
However, LG Electronics advised not to worry about the after-sale service for customers even after the cell phone business was closed.
“We plan to provide OS upgrades, security/quality related software updates, and post-service services so that customers who use LG products will not be uncomfortable even after the end of the business.” Please recommend it to everyone,” he said.
He expressed his gratitude, saying, “Thank you for being a strong partner for the past time.