Since I was 21 years old for the first time, I have bought about 6 mobile phones by myself since I copied my mobile phone with my own hands. I bought a variety of local agencies, Sindorim, the Internet, and used machines. I know about the publicly announced subsidies, and have changed the telecommunications company a few times in the meantime, have joined the Internet at home and other family members, and have listened to various discount systems.
The lifespan of this mobile phone is also approaching, and since LG U+ recently opened the first unmanned store’U+ Untact Store’ in Jongno-gu, Seoul, I visited and experienced it on the 22nd. I didn’t buy a cell phone right away, but I was willing to stop by an unmanned store and buy a cell phone if it was okay.
The U+ Untact Store is said to have been opened for the MZ generation in line with the non-face-to-face consumption trend. I entered the store thinking if I could become a’Chin Fan (real fan)’ of LG U Plus. The most important point I tried to look at was whether I could select a suitable rate plan and discount system to be able to open it safely. This is because it has been reliant on the recommendations of sales staff at the agency.
Immediately after entering the store, you can see the QR code issuing machine’Welcome Board’. After entering the mobile phone number on the Welcome Board, the QR code is issued by text through PASS authentication. This QR code will continue to be used in future journeys.
Two U+ kiosks were installed on the left wall of the store. This kiosk is a machine that can receive a SIM card vending machine or handle various communication related tasks. If you want to open a self-contained or used phone, you can use the SIM chip from this kiosk.
If you need to choose a mobile phone model, you can choose from the’Mobile Phone Experience Zone’, where various types of mobile phones are displayed in front of a spacious screen. Even if you decide which phone to buy in your mind, you may want to compare it with other phones at least once.
In the experience zone, you can check key information on the latest smartphones at a glance and compare specifications for each device. If you put the displayed smartphone on the signage, you can see various information such as color, purchase statistics by age group, and device specifications on the screen attached to the front. When two units are placed at the same time, a specification comparison table appears.
This mobile phone experience zone deserves a radical change in mobile phone purchase patterns. Previously, the selection of a cell phone model was largely driven by the recommendations of sales staff. No matter how much mobile phone they want to buy, some days the sales staff recommends that it is a model with more subsidies, so they purchase a different model from the one they originally bought. I had no choice but to hear the reason that the day I visited was the day when the disclosure subsidies for the cell phone I wanted to buy were less.
Since the U+ Untact Store is an unmanned store, it is free from excessive sales by sales staff, and has the advantage of being able to compare only with the specifications of a mobile phone before choosing a plan. In particular, for MZ generation users who value camera functions, in the experience zone, you can also compare photo samples taken with the device’s camera.
After passing through the experience zone and deciding which cell phone to buy, it’s time to open it. He entered the self-opening zone under the burden of having to choose the rate plan and choose the discount system well. In a quiet room, touch the tablet to select the model you want to purchase, the type of subscription (new subscription, device change, number transfer), rate plan, and discount type.
Time to choose a plan. First, a list of recommended plans appears, and I clicked’Recommend a plan that suits me’ to select a plan that fits my mobile phone and data purchase pattern. In the first step, there are four steps, and you have to choose between’high-performance 5G mobile phone with fast speed’ and’LTE mobile phone with excellent price/performance.’
In the second stage, you have to choose the age group, the average monthly data usage in the third stage, and the desired benefits (music listening free, U+ membership VVIP+ rating, Netflix free, cloud game GeForce Now free, etc.). The reporter was recommended for ‘5G Premier Super’ worth 115,000 won per month for unlimited data on the 5G plan.
In the next step, I was able to choose the type of discount I could choose. You can choose from a public announcement subsidy discount of 430,000 won, an optional contract that provides a discount of 690,000 won by a 25% discount on communication charges, and a 12-month optional contract that provides a discount of about 350,000 won. If you have even selected the discount type, you can complete the identification and registration application form. When self-opening is completed, a QR code ticket is printed. Unlike the QR code issued by text on the Welcome Board for the first time, it is issued in paper.
If the rate plan and discount type are selected quickly, it takes about 10 minutes to self-open. The longer the selection time, the longer the opening time. In addition, if there is a discount type of other telecommunications companies that have been previously combined, it takes time due to the process of checking with the telecommunications company, and it is possible to consult with a counselor. Accordingly, the opening time can be extended to 30 minutes or more.
In the case of reporters, I know that they are receiving a 30% discount because they are connected to the family and the Internet of other carriers. If you do not know this well in advance and have to visit an unmanned store and choose a rate plan and discount type yourself, there is a fear that you will throw away good discount products.
There are also a number of users who have the same concerns as reporters. According to an LG Uplus official, pre-evaluation was conducted before opening the U+ Smart Store, and like the reporters, many users wanted to be evaluated whether the rate plan and discount type they chose were appropriate.
After exiting the self-opening zone, you can receive the purchased smartphone and SIM card by recognizing the QR code in the unmanned locker placed right in front of you.
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When I experienced the U+ Untact Store on this day, I thought that if I tried it, I could do better next time. It was possible to purchase a mobile phone like a’reconnaissance system’ and decide the rate plan as it was possible to purchase a mobile phone with only the specifications of the mobile phone and select a rate plan and discount type without excessive recommendation from the staff.
U+ Untact Store is an option to challenge if you have purchased mobile phones online, know enough about the public announcement subsidy system, rate plan, and discount system, and are familiar with other Internet, TV, and connection relationships with family members.