Convenience was reinforced by significantly increasing it to 10 times 4 times a year
[투데이에너지 송명규 기자] Hyundai Motor Company announced on the 13th that it will expand the’visit charging service’ to enhance the satisfaction of electric car customers.
‘On-the-Go Charging Service’ is a service in which a dedicated staff visits the customer directly to charge the vehicle battery for free if the customer requests the service by selecting a desired time and place when the electric vehicle runs out or it is difficult to move to the charging station. The service target is limited to members who have authenticated themselves on the Hyundai Motor Company website or to Blue Members.
‘On-the-Go Charging Service’ provides a charging amount (7 kWh, charging time about 15 minutes) that can drive about 44 km per use.△’Blue Link SOS’ button on the room mirror △ Hyundai Motor Company Customer Center (Tel 080 -600-6000) △You can apply through the mobile application’My Hyundai’.
Hyundai Motor Company started pilot operation of’On-the-Go Charging Service’ in Jeju Island in 2016, and expanded the service range nationwide in 2017, and added a data monitoring-based call function and support for vehicle inspection service while charging through service reorganization in 2018. .
Hyundai Motor Company is expected to help relieve the anxiety over charging of electric vehicle customers through this service expansion operation.
Hyundai Motor Company plans to increase the convenience of electric vehicle customers by increasing the number of free charging services provided for up to five years’four times a year’ to ’10 times a year’.
In particular, in Jeju Island, where the supply of electric vehicles for purposes such as rental cars is active, additional specialized services will be operated so that customers do not feel uncomfortable using electric vehicles due to failure of charging stations.
If charging is difficult due to a charging station failure in Jeju Island, the charging capacity is greatly increased from 7 kWh to a maximum of 20 kWh (approximately 120 km driving possible, charging time approximately 45 minutes) if the charging station requests a’referred charging service’. In general cases other than the failure of the charging station, it is charged with the same capacity as in other areas.
A representative of Hyundai Motor Company said, “We hope that customers will have a positive experience with electric vehicles through the expansion of the’On-the-Go Charging Service’. As a leading brand in the electric vehicle era, Hyundai Motor Company will continue to improve the convenience of electric car users. I will try to do my best.”
Meanwhile, since March last year, Hyundai Motor Company has operated a comprehensive care program for electric car purchasers,’beliEVe’, and has integrated various customer benefits for’quality, charging, and economical’ which are the most important considerations when purchasing electric vehicles, making it easier for drivers. It makes it possible to conveniently purchase and operate electric vehicles.
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