Some of the’to go’ experience points out of fever AP’Exynos 2100′ problem Samsung Electronics “confirming related information”
‘Galaxy S20 FE’ (left) and’Galaxy S21 Ultra’ tested by IT YouTuber’Housewife’ with thermal imaging camera. When shooting games and videos, you can see that the temperature of the Galaxy S21 product rapidly rises. /Youtuber capture
Samsung Electronics (005930)In some test models of the next-generation strategic smartphone’Galaxy S21′ series to be officially released on the 29th, there is a fever. Some users of the Galaxy S21 experience service point out that “If you run a high-end game or use a camera, it is difficult to use the product due to heat generation.” Currently, Samsung Electronics is checking the problem, and it is expected to take quick action and response before the official launch.
On the 19th, in the Samsung Galaxy smartphone user community, articles related to the Galaxy S21 fever issue continue to be posted. In addition to the high-end games of the Galaxy S21, when the camera is driven, the temperature of the product exceeds 40℃ and becomes hot enough to cause burns. Compared to other products released before, it is explained that about 9~10℃ high heat was generated.
In particular, it is pointed out that high heat is generated at the top left of the camera. When the product temperature rises, the screen frame deteriorates due to’throttling’, which is fatal to the display and battery life.
Posts related to the Galaxy S21 fever problem posted in a Galaxy user community. / Naver Cafe capture
Originally, the Galaxy S series had fewer heat issues than other brand smartphones, so some experienced users are puzzled. Especially mentioned is the Galaxy S21 Ultra model. According to the reviews, the problem is estimated to be the’Exynos 2100′, an application processor (AP) installed in the Galaxy S21 series. The Galaxy S21 series is equipped with Qualcomm AP’Snapdragon 888′ and Samsung’s own AP, Exynos 2100, in a 5:5 ratio. In this series, all domestic products are equipped with Exynos 2100.
According to Samsung Electronics, Exynos 2100 is produced by a 5 nm (nanometer·1 billionth of a meter) extreme ultraviolet (EUV) process. By applying the latest mobile AP design technology, the performance of the central processing unit (CPU) and graphics processing unit (GPU) has improved by more than 30% and 40%, respectively. On-device AI (artificial intelligence settled in the device) has also improved significantly.
In-yeop Kang, head of the system LSI division of Samsung Electronics (President) is introducing’Exynos 2100′. /Provided by Samsung Electronics
Samsung Electronics expanded its’submission service’ to promote its product this year. The Galaxy To Go service is an experience service that anyone can rent and use the Galaxy S21 for free for up to 3 days without any conditions. Samsung Electronics is operating in about 200 Samsung Digital Plazas nationwide, three times higher than the previous year for the Galaxy S21 box office success.
Consumers are taking selfies with’Galaxy S21′ at Samsung Digital Plaza, Samsung Daechi, Gangnam-gu, Seoul. /Provided by Samsung Electronics
An official from the telecommunications industry said, “Since the Galaxy S21 is in a hurry to release its product in early January, the product test (QA) process may have been in a hurry. “There will be many customers who want to buy the S21.”
An official from Samsung Electronics said, “Regarding the heat issue that has been raised in the community recently, the problem did not occur during the internal verification stage, but the related contents are currently being checked.” “He said.
