Fighting from home work… “You could be away” vs. “I don’t know your trick”

◆ By accident, an office worker ◆

# Mo Choi, an employee in her 30s who works at an affiliate of a large company, turns on a laptop computer as soon as she opens her eyes. Then, it connects to the company’s computer network, takes an attendance stamp, and immediately executes a utility program. The name is’Away’. If there is no mouse movement for the time set by the user, it automatically moves the mouse. In the meantime, it prevents the screen saver from turning off or the’Away’ sign from appearing on the company’s messenger. Choi said, “It is natural to work hard whether the company boss monitors or not, but when I work from home, there are times when I have no choice but to leave my desk because of unavoidable circumstances.” “He said.

# In line with the demands of government agencies and companies that want to respond to employees”away from away’, information technology (IT) specialized company’Zones’ provides’M Office’, a telecommuting management solution. By installing this program, if an employee working at home moves the mouse abnormally a lot for a certain period of time, the administrator can separate the user record after death. It is equipped with an advanced monitoring function. You can also find out how to hide the presence or absence of a heavy object on the keyboard. An official of Janice pointed out, “The proportion of companies using the Lee Seok management function among the solution adopters was only 22% until 2019, but last year it has increased significantly to 51.5%.”

# When the company detected abnormal mouse movements, the developer of the’Away’ utility came up with a program that improved performance. Now you can customize the mouse movement range and position. Travel time is also set as desired by the user. For office workers who cannot run the utility due to the company’s security, the’Away-Excel version’ was also introduced.

◆ Sorry company starts smart management

One year of Corona 19. Korean society has undergone unprecedented changes everywhere and is currently underway. Depending on the industry and job, one of the biggest changes that millions of Korean office workers have experienced is working from home. Companies and employees, which had been implemented before, entered the home mode without confusion, but many did not. In particular, the company, especially those in charge of personnel and organizational management, operated from home without an effective employee management plan.

There was confusion and trial and error. The new company became smart. I also gained confidence that I can manage my staff properly. Various companies, such as’Janis’, which caught this, are selling various management solutions to companies. If you use’T:Tree’, a time and attendance management service of software company’Good Invent’, you can check the location information at the start and end of work. However, you must obtain employee consent. If there is no keyboard or mouse movement, a notification appears on the manager screen. It has been confirmed that some PC security program companies and Internet TV (IPTV) channel companies have introduced this. Last year’s’T:Tree’ sales doubled from the previous year.

‘PC-OFF’ made by ADT Caps, a security company, also provides similar functions. In addition, it was made possible to use the location information system (GPS) and QR code to perform’work verification’. If you enter the GPS of the home work place in advance, commuting is authenticated only within 100m of the permitted location. Small and medium-sized businesses that sell interior products have recently introduced it.

Some companies manage their employees in primitive or controversial ways. A person in charge of personnel at a wireless communication equipment manufacturer can remotely view an employee’s monitor screen. Originally, when there was no movement on the monitor for 30 minutes, an e-mail was automatically sent to the personnel manager, but when employees who disabled it with utilities such as’Away’ appeared, an extreme method was introduced. In addition, a cosmetics vendor had to turn on the’Google Meat’, which was used only for video conferencing, throughout the telecommute. There are numerous examples of companies that change the reporting cycle of the work log from week to day and listen to their employees.

◆ Going all-in to the’protection of freedom’ for telecommuters

But what is freedom. If it hadn’t been given in the first place, I would not know, it is a value that cannot be taken away by anyone once the sweetness has been tasted. Even if the other person pays a salary. Utilities such as’Away from Away’ are the result of reflecting the aspirations of these telecommuters. When a company requests a daily work report, focus on one to two hours to make several daily work reports in advance and submit them over several days. In-house messenger login is also free of space by using mobile instead of PC. ‘Away’ utility developers are still asking for additional functions.

In fact, it is no different for American office workers, whose telecommuting is more common than in Korea. Last year, an interesting survey was conducted on the US version of the office worker platform’Blind’. The questionnaire survey by 5740 US office workers was’How much do you participate in video conferences while working from home?’ Only 18.7% of respondents said, “I express opinions in real time while listening actively.”

‘I listen only to who calls my name while doing other work’ (28.0%) was the most, followed by’Listen carefully but remain silent’ (26.7%) and’Get out of bed’ (26.6%).

◆ The cause is’Nine to Six’ work evaluation method

There is another root cause of the battle without a winner between the company and its employees. This is because employee management and work evaluation of companies that work from home have not deviated from the traditional methods of’offline’ and’nine to six (9~6 hours)’. However, telecommuting, which was limited to some IT and platform companies in the past, is highly likely to become a generalized form of work in the future.

It’s not that there is no way to end the invisible fight between the company and its employees. To do that, it is worth paying attention to the employee management method of global IT companies called FAANG, such as Google, Apple, and Facebook, which support from as little as 100 dollars to 1000 dollars for decorating home offices. What are they thinking about helping work from home while giving money? Lee Mo, who works at a Korean branch of a company, said, “I would rather send one more e-mail to reveal that I am working.” Lee added, “Unlike domestic companies that have insufficient compensation system for work other than a fixed salary, employees of global IT companies who give even one more share of stock to employees who work well are busy working day and night.” In this regard, Doo-Ok Choi, CEO of Beta Lab, who is a human resource management (HR) expert and author of’Smart Work Bible’, said, “The recruitment and evaluation that depended on working hours has already reached the end of their life.” If you have a company that values ​​only content, you should now focus on creating an environment that maximizes member performance.”

[이유섭 기자 / 강인선 기자]
[ⓒ 매일경제 & mk.co.kr, 무단전재 및 재배포 금지]