Temporarily suspend delivery service due to heavy snowfall
Add bad news to coronaval business restrictions
viewer
“I’ve been resting for the second day.”
Mr. A, who runs a delivery restaurant, closed the store to eat mustard from the next day, crying from the next day when the road was frozen due to heavy snow that poured out from the evening of the 6th. Mr. A said, “Only short-distance delivery is possible, and the delivery was delayed even when an order came in, so it was almost likely to cause problems, so we closed the door with the intention of taking a few days off.”
From the beginning of the year, self-employed people are getting more annoyed by the heavy snowfall and cold wave of the past. This is because store sales were restricted due to measures to quarantine the novel coronavirus infection (Corona 19), and delivery was blocked. Major delivery application operators such as Deliverer’s Nation, Coupangitsu, Yogiyo and other major delivery application operators stopped delivery services or reduced their scope from the evening of the 6th when road conditions were bad due to bad weather.
According to the delivery industry on the 10th, Coupang Itz announced a guide to adjusting the driving distance to delivery drivers. Currently, Coupangitsu delivery driver is only making slow delivery for orders less than 1km. Barogo, a delivery agency, is operating the nationwide delivery area down to 40%. The delivery industry is planning to resume delivery services sequentially according to road conditions, but it will take time for the service to normalize as the cold wave will continue until the weekend.
Restaurants that have already suffered a sudden drop in eating out due to Corona 19 are complaining of difficulties as delivery interruption continues. Currently, due to the reinforcement of social distancing due to the re-proliferation of Corona 19, the operation of restaurants in the metropolitan area has been banned from November 24 last year except for packaging and delivery after 9 pm. In particular, strong guidelines such as prohibition of eating more than 5 people are constantly being added, and the fact that the distancing will end or not is also raising anxiety in the industry.
Mr. B, who runs a Korean restaurant in downtown Seoul, said, “I am going all-in on delivery until the distancing phase is eased,” he said.
viewer
Not only the food delivery industry but also the courier delivery industry is struggling with heavy snow. In particular, there are frequent cases where the delivery time in the early morning cannot be met because it is not easy to operate the delivery vehicle. Accordingly, online shopping malls have taken their self-restraint measures, such as shortening the order deadline and minimizing the damage caused by delivery delays.
Oasis Market has pushed the deadline for early morning delivery orders and started to adjust the volume of goods. SSG.com has established a policy to minimize damage to the delivery driver by directly responding to customer complaints even if the early morning delivery driver does not complete delivery by 7 am.
An official in the industry said, “The cold wave continues until next week as well as the weekend, and delivery delays are expected to continue for the time being due to snow notice.” I am concerned that it will also grow,” he said.
/ Reporter Park Min-joo [email protected]
< 저작권자 ⓒ 서울경제, 무단 전재 및 재배포 금지 >