Input 2021.02.03 11:00
2.5 million to 3.3 million won per month… Half compared to 3 couriers
Five-fold increase in parcel delivery over five years…
Coupang, a domestic e-commerce company, is having difficulty recruiting Coupangman (Coupang friend) for delivery staff. Although it increased welfare benefits such as loans for jeonse loans and childcare expenses, 9 out of 10 quit the company within a year. Experts pointed out that as Coupang’s delivery volume has increased rapidly, the salary level must be realized accordingly.
If you join the company before the Lunar New Year holiday scheduled from the 11th, you will also pay 100,000 won in coupang cash. This is a welfare benefit that takes into account the increased delivery volume during the Lunar New Year. It also supports childcare expenses, vehicle and fuel expenses. Five days a week and 15 days of annual leave are also guaranteed. Coupang said, “Coupangman worked 250 days last year, but the general courier driver worked 297 days, and Coupangman had more than 60 days off.”
There is also an opportunity for Coupang Man to convert to a regular job. After three months of probationary period (light coup man), he becomes a normal coup man, and two years later he becomes a full-time job. The President’s Direct Job Committee also said in October last year, “It is necessary to consider working 5 days a week for courier workers by referring to cases such as Coupang using direct employment.
However, despite these benefits, Coupangman’s resignation is increasing. Coupangman, which started with 50 people in 2014, currently has 15,000 people working. According to the Coupang trade union, more than 90% of Coupangman retires less than a year. 9 out of 10 quit the company. The average exit rate is 75%.
The main reason for their resignation is the excessive delivery volume. According to the union, Coupangman’s average delivery volume per person per day was 56.6 in 2015, but in 2020, it increased more than five times in five years to 296. This is the reason why 3 Coupang employees (1 Coupangman and 2 distribution centers) died within the last year.
If you work at night, your salary goes up. If you work from 9:30 pm to 7:30 am, it is 2.84 million won. Normal Coupangman receives 2.92 million won per day and 3.37 million won at night. The company said that Coupangman’s annual salary including incentives was up to 48 million won. One Coupangman said, “I am worried because there are too many gift sets for the New Year.” Some coupang men even say that they are measuring the’kutal angle’ (coupang escape angle).
On the contrary, parcel delivery technicians who have adopted the payment system (consignment management system) have a higher salary. This is because it is a structure that receives as much money as the delivery driver delivers. According to the Korea Integrated Logistics Association, the three delivery companies (CJ Korea Express, Lotte, and Hanjin) receive an average of 800 won per case.
Coupangman ships 160 households and 300 boxes per day, although it varies by region. If you calculate this based on 800 won per case, you can earn an average of 240,000 won per day. If you work 5 days a week, it means you get 62.4 million won a year.
Experts point out that the Coupangman salary needs to be realized. Bae Myung-soon, Secretary General of the Korea Integrated Logistics Association’s Delivery Committee, said, “CJ Logistics drivers earn 6 to 7 million won a month, and some over 100 million won per year.” “If you receive 2.5 million to 3 million won in Coupang, employment is stable, You can feel that your income is insufficient.”
“If the labor intensity is strong compared to employment stability and the salary gap widens in the same industry, it is necessary to negotiate wages,” said Kang Gyeo-woo, a professor at the Department of Transportation and Logistics at Hanyang University. Said.