As a result of a survey of companies with 20 or more domestic employees, most companies were skeptical about the introduction of AI (artificial intelligence) technology in the future, and an analysis was found that “the domestic AI ecosystem is not working.”
However, in the case of introducing AI technology, sales increased by 4.3% on average, and 77.8% of the introduced companies answered that it was “helpful for management and performance.”
On the 14th, the Korea Development Institute (KDI) announced the results of the company’s perception of AI and the actual condition survey conducted from October to November last year.
As a result of interviewing a total of 1,000 SMEs and large companies with 20 or more employees, only 3.6% of domestic companies have adopted AI technology and solutions.
Most of these are large companies (91.7%), and the application field is limited to using’enterprise software with AI’ (50.0%) rather than developing AI technology.
It is said that more advanced technologies such as computer vision (47.2%) such as object recognition were used than original technologies such as machine learning (25.0%) and deep learning (5.6%), and applications were limited to IT automation and cyber security (44.4%). It’s evaluation.
77.8% of companies that have adopted AI technology evaluated that it was “helpful for management and performance,” and after the introduction, corporate sales and manpower increased by an average of 4.3% and 6.8%. On the other hand, operating expenses were much higher for companies that increased (47.2%) than those that decreased (2.8%), and there was no cost reduction effect.
Most (89.0%) of companies that have not adopted AI technology answered that they have no intention of adopting AI technology in the future. Only 38.9% of companies that have already introduced AI technology are willing to introduce more.
Companies currently pick the United States (70.7%) as the leading country in AI technology, but they expect Korea, China, and Japan to show strength together with the United States after five years.
In addition, although AI technology has the greatest ripple effect on medical and health, it is predicted that it will not quickly replace jobs and human resources. Companies that AI will replace jobs predicted long-term gradual changes rather than rapid changes, saying, “It will take about 20 years” to replace more than 50% of their jobs and workforce.
In order to activate AI technology in the future, it is evaluated that it is necessary to develop AI technology that meets the needs of companies and build an AI test bed. In particular, respondents said that the biggest obstacle when introducing AI was’lack of AI technology and solutions that meet corporate demand’ (35.8%).
The report analyzed that “the AI ecosystem must be activated through general-purpose AI technology. The low technology adoption rate even though the government recently announced its AI activation policy means that the AI service ecosystem is not functioning properly.”
He then emphasized the need for general-purpose technology that can be used by all companies, not by specific data-centric companies, saying, “It should not be an AI technology that has only government investment and companies do not use it.
Joonghae Seo, director of the KDI Economic Information Center, said, “The government should strive to become a universal AI technology that can encompass even small and medium-sized enterprises that cannot afford to adopt through a gradual AI-based project.”