[단독]”10 million won ID flies” Nexon, this time’account suspension’ controversy

Exclusive[아시아경제 부애리 기자] Nexon’s popular game’Maple Story’, which once suffered a measles due to a probability-type item problem, was engulfed in a controversy about’account suspension’ this time.

According to the game industry on the 15th, some Maple Story users are protesting as they are being’permanently suspended for accounts’. Users are in a position that it is unfair that they cannot use their accounts without knowing the English language. Some users have even filed a civil mediation against Nexon Korea on the 12th in the Seoul Central District Court.

Damaged users are insisting on Nexon’s’misleading sanctions’. Nexon took the action of’permanently suspending the account’ for the reason of’client tampering and server hacking’, but there is no such fact at all. In addition, users asked for detailed explanations, but Nexon repeated only the answer to the effect that “it could be abused to bypass the crackdown, so guidance is impossible.”

Lee Ji-hoon (pseudonym, 28), a university student, said, “According to the account value, the ID amounting to 10 million won was permanently suspended.” I’ve reached,” he said. Lee, who applied for civil mediation, is in a position that if the resolution is not resolved, he will proceed with a lawsuit.

Myeong-hak Kim (pseudonym, 30), an office worker, is in a similar situation to Lee. Last month, Mr. Kim was permanently suspended from his Maple Story account without knowing the English language. After hard work to find the grounds to support the’mistake’ and visit Nexon headquarters in Pangyo, Gyeonggi-do, the sanctions were eased by the ’15th sanctions’. Mr. Kim said, “Most victims do not know what reason their account was suspended, so they cannot present physical evidence.”

Photo = User’s Report

Taking the testimony of users together, it is estimated that there are about 30 MapleStory users who suffered similar damages, such as Lee and Kim. However, most of them have not heard the detailed reason for the account suspension from Nexon, so they have to give up their accounts without an opportunity to clarify. When the account is suspended, the game items that have invested hundreds or tens of millions of won have to be blown out.

A Nexon official said, “In order to maintain order in the game, we are taking sanctions against abnormal game use based on monitoring and game records in accordance with the terms and conditions of use.” “There is.”

Meanwhile, due to the recent game operation policy of Nexon, conflicts with users continue. On the 5th, Nexon suffered pain, such as apologizing to Nexon Korea CEO Lee Jeong-heon due to the controversy over the’probability-type item’. It was revealed that some items, such as’Fire of Reincarnation’ in Maple Story, were not at the same probability in the first place, raising suspicion of probability manipulation. In addition, Nexon is refusing to notify users in advance of the option with a 0% chance of winning in the first place, saying that users will be unwilling to take legal action.

Reporter Bu Aeri [email protected]