“Go off” in protest of the’Gelato → Commercial Product’ menu… Controversy over the’Red Spot’ Cafe

[이데일리 이재길 기자] The fact that a customer who ordered food through a delivery app complained to a company that sold commercially available ice cream as gelato and then received a reply saying’Please turn it off’ is causing controversy.

(Photo = Online Community)

On the 14th, an online community posted a post titled’President Bae Min who sold super ice cream with gelato sees me and turns it off’.

According to the post, author A ordered a cropple and vanilla gelato at a cafe through a delivery app. However, what Mr. A received was not a vanilla gelato, but a commercial ice cream’Excellent’.

In response, Mr. A said, “How is the extra vanilla gelato ordered super ice cream excellent? It even melted,” he said, leaving a review of the content that “I think I will have to do it again with vanilla ice cream.” At the time, there was a statement in the cafe’s review that scooped ice cream was provided, but there was no statement that it received excellent quality.

To Mr. A’s review, the cafe owner replied, “Excellent matches Crople best, and other customers have no complaints.” Also, he pointed out to Mr. A that “it seems like an extremely negative personal opinion.”

In response, Mr. A said, “It is wrong to mark gelato and receive commercial ice cream. The owner of the cafe doesn’t know the difference between gelato and ice cream. “It’s the worst store that serves customers. Can I just change the gelato notation to ice cream?” he protested again.

(Photo = Online Community)

Rather, the cafe owner responded with a red spot. He said, “This will be blind soon. Don’t go anywhere and write a review like this. If you have anything to say, come and do it.” “It’s okay because there’s nothing like this one or two while doing business. I applied for a review event and ate Americano for free, so I talked a lot. Go off” he wrote.

As this fact became known, criticism from netizens continued. In particular, some netizens even left criticisms on the cafe’s SNS.

In response, the owner of the cafe said, “Kill it. Really stop. I know where you live.”

Currently, the article has been deleted. Mr. A revealed the reason for the deletion, saying, “The boss came home, complained of tears, and apologized and apologized.”

The criticism of netizens continues even in the cafe’s apology. Some pointed out that the cafe side apologized and visited the customer’s house. They said, “I’m so creepy that I went home”, “I’m scared to think that the stores that sell delivery know all my addresses”, “Is it okay to use customer information like this?” “I have to publicly apologize to other customers for tricking them into gelato.”