[서울=뉴스핌] Reporter Kim Jin-ho = Shinhan Bank announced on the 24th that it has held the 2021 Management Strategy Meeting and the 2020 Comprehensive Achievement Evaluation Contest in which all employees participate in an on-touch method using a digital platform.
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| [서울=뉴스핌] Reporter Kim Jin-ho = Shinhan Financial Group Chairman Yong-Byeong Cho (left) and Shinhan Bank Bank President Jin Ok-dong announce the grand prize community at the 2020 Comprehensive Achievement Evaluation Contest, which connects Shinhan Bank’s training center in Yongin, Gyeonggi-do and branches nationwide through on-touch. 2021.01.23 [email protected] |
The event was held simultaneously in the order of a management strategy meeting and a comprehensive achievement evaluation contest in order to spread the vision of future change by combining Shinhan’s future (strategy) and Shinhan’s present (achievements) as one, and to share the fair process and results.
The management strategy meeting is the strategic goal of 2021,’Customer-oriented! Focusing on the standard of future finance, leap forward to the first class, digital transformation, strengthening of fundamental competitiveness, and the value of win-win were presented as practical plans. ▲2020 performance review and 2021 management plan ▲2021 core competitiveness enhancement plan ▲2030 future agenda ▲CEO special lecture ▲future vision declaration ceremony.
Chairman Jin Ok-dong emphasized the sincerity of his conduct, which means’make sure the actions are true and true’ mentioned in the New Year’s address. More important,” he said.
“It is for the customer or for the future. It is Shinhan’s criterion for correct decision-making and action to be able to answer yes to both questions. It does not pass a thorough verification of whether the process of performance is justified. As if there were stores that were excluded from important awards because of their notion, what we practice with the best value is’customers’ rather than’performance’,” he added.
In addition, Bank Director Jin clearly stated that Shinhan’s future direction is’a digital company that connects customers and the future with trust’.
He said, “It is important for all employees to show their imagination in the process of linking digital and finance based on’Digital Literacy’, which uses digital as a tool and shows their imagination in their respective fields.” ▲Customers ▲Assets ▲ Value evaluation ▲ Opportunity connection ▲ Growth together, focusing on five future solutions, he called for a change from a traditional financial company to a digital company.
The Comprehensive Achievement Evaluation Competition that followed was held as a venue to celebrate the new heroes that emerged through the award, and to share praise and encouragement for the valuable process and results achieved during the year.
In a speech of encouragement, Shinhan Financial Group chairman Yong-byeong Cho said, “The mask marks were deeply in the faces of the employees meeting customers, and the light did not go out late at night at the headquarters that responded to the ever-changing crisis.” “Let’s move toward the first-class Shinhan by restoring customer trust through value and by presenting a new standard for future finance with a focus on digital.”
The Cheonan Community (Community Chief Kim Jae-woo, Sinsa-dong, Cheonan, Cheonan Court, Cheonan Central Center, and Cheonan Central Corporate Finance Center) awarded the Cheonan Community Award last year to the community that achieved outstanding results through a fair process.
In addition, despite the difficult situation of Corona 19, special promotions were carried out for nine hidden heroes in the field who greatly contributed to the shared growth of customers, society, and banks through customer-centeredness and legitimacy of the process.
A total of seven people, including outstanding employees, and excellent employees who took the lead in supporting small business owners suffering from COVID-19 and protecting customers by preventing customer asset insolvency, received promotion orders. In particular, the customer counseling center staff and branch regulation counseling staff, which are the closest points of contact with customers, were converted from office workers to general managers in recognition of their expertise and capabilities.