Expanded operation of’On-the-Go Charging Service’… Enhancement of convenience for using electric vehicles 10 times a year
“As a leading brand in the electric vehicle era, we will strive to improve customer convenience”
[에너지신문] From the 13th, Hyundai Motor Company will expand and operate the’On-the-Go Charging Service’ to enhance the satisfaction of electric vehicle customers.
‘On-the-Go Charging Service’ is a service in which a dedicated staff visits the customer directly to charge the vehicle battery for free when a customer requests the service at a time and location desired by the customer when the electric vehicle runs out or it is difficult to move to the charging station.
This service provides a charging amount (7kWh, time required about 15 minutes) that can drive about 44km per use.△’Blue Link SOS’ button on the room mirror △Hyundai Motor Customer Center (☎080-600-6000) ) △You can apply through the mobile application’My Hyundai’.
Hyundai Motor Company started pilot operation of’On-the-Go Charging Service’ in Jeju Island in 2016, expanded the service range nationwide in 2017, and added a data monitoring-based call function and support for vehicle inspection services while charging through service reorganization in 2018. .
Hyundai Motor Company is expected to help relieve the anxiety over charging of electric vehicle customers through this service expansion operation.
First of all, it plans to increase the convenience of electric vehicle customers by increasing the number of free charging services provided for up to five years to ’10 times a year’. In particular, in Jeju Island, where the supply of electric vehicles for purposes such as rental cars is active, additional specialized services will be operated so that customers do not feel uncomfortable using electric vehicles due to failure of charging stations.
In Jeju Island, when charging is difficult due to a charging station failure, the charging capacity is greatly increased from 7 kWh to a maximum of 20 kWh (approximately 120 km driving time, approximately 45 minutes) when charging is requested at the charging station. In this case, it is charged with the same capacity as other regions.
A representative of Hyundai Motor Company said, “I hope that customers can have a positive experience with electric vehicles through the expansion of the charging service they visit. I said.
On the other hand, Hyundai Motor Company has operated a comprehensive care program for electric car purchasers’beliEVe’ since March last year, and it is easier to make drivers easier by synthesizing various customer benefits for’quality, charging, economy’, which are the most important considerations when purchasing electric vehicles. It makes it possible to conveniently purchase and operate electric vehicles.
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