Starting from the new year, when shopping online, it is necessary to notify them in advance so that they can recognize the additional shipping cost to the islands and mountains. The validity period of mobile gift certificates will also increase to more than one year. If social distancing is upgraded to three stages, the travel, flight, and lodging contract can be canceled without penalty.
On the 2nd, the Fair Trade Commission announced’the main system of the Fair Trade Commission that will change from 2021′ containing such contents.
In order to strengthen information provision and protect consumers’ rights and interests, the FTC made it mandatory to notify in advance of the occurrence of additional shipping costs between islands and mountains before payment for products when shopping online. In addition, the standard terms and conditions of mobile gift certificates were revised to extend the validity period of new types of gift certificates such as KakaoTalk Gift and Gifticon from’more than 3 months’ to’more than 1 year’. In addition, consumer rights have been strengthened, such as having to notify the fact that the new type of gift certificate is expected to expire three or more times 30 days before the expiration date and whether it is possible to extend it.
Due to the revised consumer dispute resolution standards, domestic travel, airline, and lodging consumers can cancel the contract without penalty if an administrative order is issued such as three steps to distance, declare a special disaster area, and close facilities and stop operation. When a disaster is declared or taken in steps 2 to 2.5, the penalty can be reduced by 50% when the contract is changed or canceled without penalty.
Currently, the Fair Trade Commission is reducing the penalty by up to 20% if companies violating the subcontracting law voluntarily correct the offense, but by raising the reduction rate up to 30%, voluntary damage relief has been actively implemented.
The rights and interests of franchisees will be improved by enacting and revising standard franchise contracts in the areas of automobile maintenance, laundry services, and convenience stores to alleviate the burden of contract termination due to sluggish sales.
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During the first half of the year, online shopping mall screening guidelines will be prepared to provide predictability to the market by specifying the types of unfair trade practices and screening standards of online shopping mall operators in the screening guidelines, and to transparently and consistently enforce laws.
In addition, the franchise general support center is installed to provide professional consultations for franchisees and franchisees on overall franchise transactions and practical measures to resolve grievances.