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[에너지경제신문 나유라 기자] In the new year, the validity period of mobile vouchers will increase from 3 months to at least 1 year. In addition, the franchise headquarters for the new year should notify the average business period in advance to those who wish to start a franchise store.
On the 2nd, the Fair Trade Commission announced’the main systems of the Fair Trade Commission that will change from 2021′ containing these details.
First of all, the franchise headquarters must specify the average operating period of the franchise store and the content of the franchise’s support in case of sluggish sales in the information disclosure provided to the franchisees from January this year. The franchisees in the convenience store, car maintenance, and laundry service sectors do not incur a penalty when terminating the contract with the head office in the early stages of opening due to poor sales.
The FTC operates the affiliate comprehensive support center on-site to provide professional consultations to store owners and headquarters on overall transactions.
Separately, the FTC made standard terms and conditions for mobile vouchers, which were as short as three months, so that the expiration date should be at least one year, and whether the expiration date can be extended one month before the expiration period ends.
Consumers will be able to know the additional shipping charges for islands and mountainous areas before payment.
There is also a consumer dispute resolution plan that can cancel reservations without penalty when the social distancing is upgraded to the third stage or when a special disaster area is declared. In steps 2 to 2.5 of social distancing, if you change the details of the down payment or cancel the contract without penalty, the penalty fee can be reduced by 50%.
From May, the FTC will send out an investigation letter to companies subject to the FTC field investigation. Investigations are conducted within working hours, and the right of the company to submit opinions and statements is guaranteed at all stages of case handling.
After the FTC deliberation process has begun, on-site investigations are prohibited in principle, and it is possible for the respondent to have limited access to the data secured by the FTC.
In addition, pursuant to the new standard subcontracting contract, the contractor may request to pay the unfairly reduced subcontracting price. If subcontracting violating companies voluntarily correct violations, the rate of penalties reduced from 20% to 30% is raised.